Our Mission

Revolutionizing Healthcare Access— One Patient, One Community at a Time

Our story

The Tú TeleDoc journey began with a bold idea: What if world-class healthcare wasn’t only available to the wealthy, or to those living near a hospital? What if it were accessible to anyone no matter who they are or where they live? What if it could be delivered through a phone, in your language, by someone who understands your culture?

With that vision, our founding team with expertise in global healthcare, digital transformation, user experience, and enterprise technology came together to build a solution designed to reach anyone in need of care wherever they are, and whoever they may be. But it wasn’t just about the business model—it was about something deeper.

Each of our founders brings not only professional expertise but a personal drive to solve this problem. Their motivations are rooted in lived experiences, deep community ties, and a shared passion for advancing healthcare equity in Latin America. For all of us, Tú TeleDoc is more than a company—it’s a mission that matters.

We’re proud to be headquartered in San Antonio, Texas, where we remain committed to growing local jobs in our hometown. We believe in the strength of our community and the potential of our city as a hub for innovation and impact.

At the same time, we are equally focused on creating meaningful job opportunities in every country we serve—starting with Mexico. As we expand, we are building out in-country operations that include call centers, physician onboarding and credentialing hubs, recruitment and training programs, sales and marketing teams, and regional support staff.

Through this approach, Tú TeleDoc not only delivers better healthcare access—we also help drive economic opportunity, skill-building, and long-term sustainability in the communities we serve.

Mission Statement

Tú TeleDoc is committed to boldly transforming healthcare access—ensuring every person, no matter who they are or where they live, has the opportunity to lead a healthier, better life. We break barriers to deliver affordable, convenient, and quality medical care anytime, anywhere.

Pillars of Excellence

At Tú TeleDoc, we're revolutionizing the way people across Latin America access healthcare. Our mission is to remove traditional barriers and bring trusted, high-quality medical care directly to the palm of your hand—whenever and wherever it's needed.

Accessibility

We eliminate geographic and financial barriers to care through seamless, mobile-first telehealth solutions.

Patient Empowerment

We equip patients to take control of their health through easy-to-use digital tools and personalized guidance.

Quality Care

All care is delivered by certified, locally licensed physicians. We uphold rigorous clinical standards to ensure safety, accuracy, and empathy.

Innovation

We deploy modern telemedicine infrastructure tailored to the realities of Latin America, combining U.S. tech with localized design.

Collaboration

We forge trusted partnerships with telecoms, pharmacies, healthcare systems, and communities to maximize reach and impact.

Our Impact

Advancing the Global Goals


At Tú TeleDoc, our mission aligns with some of the world’s most urgent priorities. By transforming healthcare access across Latin America, we contribute directly to several of the United Nations Sustainable Development Goals (SDGs), a shared blueprint for peace and prosperity for people and the planet.

Here are the global goals where our work is making a measurable impact:

SDG 3: Good Health and Well-being

We expand access to affordable, high-quality healthcare for underserved populations—offering timely consultations, preventive care, and chronic disease management through mobile technology.

SDG 4: Quality Education

We empower physicians through telehealth training and help patients build digital confidence through guided interactions—fostering knowledge-sharing and digital health literacy.

SDG 5: Gender Equality 

Our platform supports caregivers—especially working women—by offering flexible, family-centered access to healthcare from home, on their schedule.

SDG 8: Decent Work and Economic Growth

We create new income opportunities for physicians, call center agents, and operational teams in every country we serve—driving economic growth from San Antonio to Mexico City and beyond.

SDG 9: Industry, Innovation, and Infrastructure

We design and deploy localized telehealth infrastructure that blends U.S. technology with regional relevance—building new digital pathways to care.

SDG 10: Reduced Inequalities

We eliminate geographic, financial, and systemic barriers to ensusre healthcare reaches everyone—regardless of location, income, or access to transportation.

SDG 17: Partnerships for the Goals

Through collaboration with telecoms, payment platforms, pharmacies, and healthcare institutions, Tú TeleDoc builds scalable, cross-sector partnerships that multiply our social and economic impact.

Executive & Key Leadership Team

Our executive team brings together diverse expertise from across the globe, united by a shared passion for developing cutting-edge telehealth solutions and delivering exceptional support to our valued customers.

Jeremy A Roberts, DrBA, MBA
Jeremy A Roberts, DrBA, MBA

Chief Executive Officer Strategic Growth & Go-To-Market Expert

Brandon E Grossman
Brandon E Grossman

Chief Operating Officer Operational Strategist & LATAM Market Expert

Nathan Anderson
Nathan Anderson

Chief Technology Officer Software Engineering & Cloud Infrastructure Expert

James Lewis
James Lewis

Chief Design Officer UX & Brand Design Expert

Our Team

Get to know the managers and chief officers across our global network. These leaders are passionately committed to building the telehealth tools of tomorrow and providing the reliable support our customers depend on.

Robinson Roacho, PhD, MBA, CFA, CFP
Robinson Roacho, PhD, MBA, CFA, CFP

VP of Finance Financial Operations & Optimization Strategist

Lauren Reynard
Lauren Reynard

Project Manager

Bryan Taylor
Bryan Taylor

Senior Architect

Senior Strategic Advisors

Our senior advisory team brings a wealth of global expertise, playing a crucial role in shaping our innovative telehealth products and enhancing the support we provide to our valued customers.

Dirk Elmendorf
Dirk Elmendorf

Cloud Computing Pioneer

Andrés Gutierrez, MBA
Andrés Gutierrez, MBA

LATAM Healthcare & Social Enterprise Strategist

Dan Cornell
Dan Cornell

Software Security Authority

Brett Elmendorf
Brett Elmendorf

Software & UX Specialist

Jason Roberts, MBA
Jason Roberts, MBA

Healthcare & Clinical Marketing Expert

Todd Morey
Todd Morey

UI/UX & Cloud Hosting Expert

Join Our Mission

Whether you're a doctor, investor, or advocate for change—there's a place for you in the Tú TeleDoc movement.

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